NuovaHealth Reviews

NuovaHealth has an overall rating of 4.3 based on 18 reviews. Customer feedback on NuovaHealth is mixed: NuovaHealth reviewers highlight positive aspects like user-friendly website, responsive customer service, comprehensive health resources, and affordable pricing, which strongly appeal to individuals seeking accessible health information and services. However, NuovaHealth is often criticized for its limited appointment availability, occasional technical issues, lack of in-person consultations, and unclear billing practices.

4.3/5.0

18 reviews

5 Stars

16

4 Stars

0

3 Stars

0

2 Stars

1

1 Star

3

All NuovaHealth Reviews (18)
LeonaJohnston
February 05, 2023
"Top-notch service."
I had a great experience with this company. I placed an order for a strap/leg band (to help with my groin strain) on February 2nd. They shipped it out on the 3rd, and I got it today, the 4th, thanks to Royal Mail. It really doesn't get better than this. I'll definitely be using Nuova Health again.
CalvinHall
January 26, 2023
"Concerns About Trust When Negative Feedback Is Hidden"
It's tough to trust a company that doesn't show any negative feedback (I gave them 2 stars). The Reynaud's gloves just didn't cut it for me. I get that they work for some folks, but I still had freezing fingertips even though they fit well. Plus, their returns policy is kinda tricky: they claim, "We are so confident that you will just love our product that we offer a full 30 day money back guarantee," but then they add, "All that we ask is that the item is in the original packaging and unused." How can you know if you love it if you can't even give it a shot?! And honestly, it feels like they're skewing customer ratings by only showing the good stuff. :(
JackieWright
December 22, 2022
"Fantastic deal, fastest shipping..."
Amazing value, the quickest delivery I've experienced. Really easy to work with. (I purchased a knee brace)
crazyelephant999
August 14, 2022
"Great 'socks' for comfort"
These 'socks' are super useful for the blue spots around my ankles, those pesky thread veins, and the discomfort that comes with them. They also appear to assist with veins further up the calf. Plus, the customer service was solid.
JaydenCook
July 13, 2022
"Nuova Health Insoles: A Game Changer for Flat Feet and Plantar Fasciitis"
I've been using Nuova Health's insoles designed for flat feet and plantar fasciitis, and let me tell you, they’re doing wonders for me. I slipped my first pair into my walking shoes after taking out the original insoles since I tend to over-pronate. Even though my arches are normal, they tend to flatten a lot when I walk or run, leading to pain in the ball of my foot, especially under the big toe and second toe. This flattening was really putting a strain on my toes. But since I started using these insoles for my long walks, the pain in my feet and shin splints have vanished, plus I feel like my ankles are looking more upright! Fingers crossed, I might have finally tackled my pronation issues! I just got my second pair for my trail running shoes, and they’re working like a charm too. My feet adjusted quickly to the arch support and feel super comfy. I wear medium thick socks with both my walking and running shoes. I plan to keep using these insoles for all my future footwear. I really need them! Also, I gotta give a shoutout to Nuova Health for their quick responses to my emails and for getting my insoles to me in just a few days after I ordered online. Big thanks!
goldenbear543
March 10, 2022
"Caution on Returns: Can't Test Insoles Without Risking Refund - Misleading Policy"
I bought some insoles thinking the site promised: 'if the product doesn't meet your expectations, just return it within 30 days for a full refund.' But here's the kicker: you can't actually use the insoles to see if they work for you without voiding the return. Since I had to trim the edges to fit them in my shoes (they're super wide but the right length), I can't send them back. There was no other way to give them a proper test. They ended up being really uncomfortable, even after I shaped them. Plus, when you cut them, the mesh leaves sharp bits that could ruin your socks or stockings. And just a heads up, even if you don’t try them, returning them means you lose the shipping costs both ways, which makes it hardly worth it. I'm pretty bummed about this and won’t be ordering again. Customer service was also slow and felt pretty impersonal - overall, not a great experience.
saddog583
February 04, 2022
"Elbow Splint Recommendation from My Doc"
My physician suggested I get an elbow splint for my discomfort, and after doing a bit of digging, I chose to buy from NuovaHealth. In my eagerness to receive it before the holiday rush, I accidentally entered the wrong postcode on my order, which sent the package to the incorrect location. The customer service crew was super helpful in tracking down the lost parcel. I realized it was my error, but they were generous enough to send a replacement as a gesture of goodwill, and I’m really thankful for that. The product works wonderfully, and I’ll surely recommend it to everyone.
blackladybug416
January 23, 2022
"Replaced Item After Delivery Issue"
The first package got lost, but the company was super quick to sort it out and sent me a new one at no charge. Really great service!
TerrenceBrooks
April 26, 2021
"Terrible quality and service"
I purchased a wrist splint that my physiotherapist suggested for my wrist tendonitis. The item showed up promptly. But, just a week later, one of the Velcro straps broke. I requested a replacement, but the email response was really slow. I even tried calling the number listed, but it just kept ringing. I'm in pain and really need this support. Totally not satisfied!
Daisy.Russell
April 19, 2021
"Issues Resolved in a Fantastic Manner"
After trying out my new knee braces, which work really well, I noticed that one of the pivot screws was missing. When I contacted the company, they promptly sent me a second pair as a replacement. Top-notch service and a great product! I’d totally recommend them and wouldn’t think twice about doing business with them again.
heavypanda550
February 18, 2021
"After years, I’ve finally discovered…"
After years, I’ve finally discovered a set of gloves that genuinely keep my hands from freezing because of my raynaud's. I got two pairs since my condition is pretty severe, and they truly made a significant impact. I’d totally recommend these!
CharlieFisher
January 30, 2021
"Awesome Business"
I just gotta express my gratitude for the order that showed up super fast. I've been dealing with some nasty chilblains from standing outside for ages at Covid clinics, and those fingerless compression gloves have really helped with the discomfort in just a few hours. I'll definitely be placing another order down the line; I'm really happy I discovered your business.
James.Robinson
January 28, 2021
"Ordered Compression Gloves for My Aching Hands"
I got myself some compression gloves to ease the pain in my hands. When they showed up, they were way too big, even though I picked the smallest size. I reached out to the company to sort out a return, and they suggested another pair that also had the measurements for the hands. Those came in and fit just right; I was really happy with both the product and the service I got.
happymouse983
January 20, 2021
"Ordered 3 items on the 9th, but still waiting..."
I placed an order for 3 items on the 9th, and after 11 days, I'm still without my stuff. The customer service number they gave? No one’s answering! They only emailed me once to say it was shipped via 1st class. So, where's my package at???
RalphLane
January 11, 2021
"Awesome deal and details before purchase..."
Awesome deal and details before purchase and excellent quality item. I crushed and fractured a bone in between my thumb base, which holds my hand together nicely, helping me to heal before surgery. I'm really happy with it.

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NuovaHealth Q&A

Where are the products manufactured?

I have bought a pair of big toe corrected to stop unions but there wasn't a time scale about when I should see a difference. How long should it take.

How easy is it to get a hold of customer service at Nuova Health?

heavytiger968
October 14, 2019

“Pretty easy you just email them using their contact form.”

How easy is it to get a hold of customer service at Nuovahealth.co.uk?

DylanPeterson
May 03, 2019

“I emailed them and on advise on what insoles to buy and they came back to me within 10 minutes. So I would say they are pretty fast and on the ball!”

Are there other similar companies to Nuovahealth.co.uk that are less expensive or better?

heavycat157
October 16, 2019

“yourphysiosupplies.com is another good site I find that sells the same kind of products.”

studentt33513
May 03, 2019

“Tried other companies but they were too expensive and the insoels looked rubbish.”

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